Shipping & Delivery Policy
At Rayush Herbal, we are committed to providing a smooth and reliable shipping experience to ensure your herbal products reach you on time and in perfect condition.
1. Processing Time
Order Processing: Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Order Confirmation: Once your order is processed, you will receive a confirmation email with the estimated delivery timeline and tracking information.
2. Shipping Rates and Delivery Times
Standard Shipping: We offer standard shipping on all orders within India, with an estimated delivery time of 3-7 business days.
Express Shipping: For faster delivery, we offer express shipping options (where available) for an additional fee, with delivery estimated within 1-3 business days.
Shipping rates vary based on your location and the selected shipping method, and will be calculated at checkout.
3. Tracking Your Order
Once your order is shipped, youβll receive an email with tracking information to monitor your orderβs journey until it reaches your doorstep. You can also track your order through our website under the βTrack My Orderβ section.
4. International Shipping
Currently, we offer international shipping to select countries. Please note that international orders may be subject to additional customs fees, duties, or taxes, which are the responsibility of the customer. Delivery times for international shipping can vary.
5. Shipping Delays
While we strive to meet delivery timelines, unforeseen delays with shipping carriers may occasionally occur. We appreciate your patience and will keep you updated on any delays that may impact your order.
6. Damaged or Lost Items
If your order arrives damaged or if there are any issues with delivery, please contact us immediately at [contact email/phone]. We will work with you to resolve the issue promptly.
7. Contact Us
For any questions regarding shipping, please contact us at [insert contact email/phone]. Our team is here to assist you.
Thank you for choosing Rayush Herbal! We look forward to serving you and supporting your journey towards natural wellness.