Refund Policy
At Rayush Herbal, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help with a simple and hassle-free return process.
1. Returns and Refund Eligibility
Timeframe: To be eligible for a return, please initiate the process within 30 days of receiving your product.
Condition: Returned items must be unused, in their original packaging, and in the same condition as when you received them.
2. Non-Returnable Items
Certain items, such as herbal products that have been opened or used, are not eligible for return due to hygiene and safety reasons.
Gift cards or promotional items may also be excluded from returns.
3. Return Process
To start a return, please contact our customer support team at [writetopiyushbhatt@gmail.com, +916265837466]. We’ll provide you with detailed instructions on how to return your item.
Please note, return shipping costs are the customer’s responsibility unless the product was defective or an error occurred on our end.
4. Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, refunds will be credited back to your original payment method. Please allow up to 5-7 business days for the funds to appear in your account, depending on your bank.
5. Exchanges
If you received a defective or damaged item, please contact us. We’re happy to arrange an exchange or replacement at no additional cost.
6. Contact Us
For further questions regarding returns and refunds, please reach out to our customer support team.
Thank you for choosing Rayush Herbal! We’re committed to providing high-quality products to support your natural wellness journey.
