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FAQ
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What are herbal products?
Herbal products are made from plant-based ingredients and natural extracts. They are used for various purposes, including health and wellness, skincare, and treatment of specific ailments.
Are your herbal products safe to use?
Yes, our herbal products are crafted using natural ingredients that have been carefully selected for their purity and effectiveness. We ensure they undergo rigorous testing to meet safety standards.
Are there any side effects of using herbal products?
Herbal products are generally safe; however, every individual’s skin or body may react differently. We recommend performing a patch test before using any new product and consulting a healthcare professional if you have any underlying medical conditions or are pregnant.
How long will it take to see results from using herbal products?
The time it takes to see results depends on the individual and the product being used. Typically, with consistent use, you may start noticing results within a few weeks.
Are your products suitable for sensitive skin?
Yes, many of our herbal products are suitable for sensitive skin. However, it’s always best to perform a patch test first to ensure no allergic reactions.
How long will my order take to arrive?
Orders are typically processed within 2-3 business days, and delivery time varies depending on your location. Shipping details will be provided once the order is confirmed.
Feel free to adjust or add more specific questions based on your product's unique features or customer concerns!
How do I know if a herbal product is right for me?
Each of our products has a detailed description of its ingredients and benefits. We suggest you choose a product that aligns with your specific needs, but always consult a healthcare professional if you are unsure.
What is the refund policy?
We offer refunds on products that are returned in unused and unopened condition within [insert time frame, e.g., 7 days] from the date of delivery. If the product is damaged or incorrect, we will process a full refund.
Can I cancel my order after placing it?
Yes, you can cancel your order within [insert time frame, e.g., 24 hours] after placing it. Please contact our customer service team immediately to request the cancellation.
How do I cancel my order?
To cancel your order, please reach out to our customer service team through email or call, providing your order number. We will assist you in the cancellation process.